Get Ahead of
Cyber Threats
Articles

Meet the Fletch Experts: How human expertise elevates AI potential

Kenisha Liu
Reading time: 3 min.

There’s a huge misconception that AI is capable of tackling any task.

And as such, companies have rushed to implement AI as an easy road to innovation. The result? Rushed, incomplete products. 

There was Tay, the racist Microsoft AI chatbot

And the lawyer, whose ChatGPT generated court filings, cited six non-existent cases.

The problem here is that AI very commonly “hallucinates” and outputs incorrect information. 

That’s why you need human experts to facilitate mindful implementation and continuously teach the LLM. And though this slows down how fast you can build an AI feature, it's what really makes AI magical.

From the start, Fletch was built upon the marriage of human expertise and artificial intelligence. And while AI often gets all the glory, we want to take the time to peel back the curtain to the people who support our customers.

 

 

AI meets Human Expertise

 

Meet Your Fletch Cybersecurity Experts

Fletch is built by experts who have worked in the cybersecurity space for decades. They understand that AI is not a replacement for people or their jobs. But a tool for empowering the best.

Their mission is to use AI to improve the cybersecurity industry and give back to the community.

 

Grant Wernick

Grant Wernick headshotGrant Wernick is the CEO and Founder of Fletch.

He has built three artificial intelligence based companies. And spent 10+ years in the cybersecurity space, working with some of the most cutting edge teams on the planet.

It was there that he realized that even the smartest teams can’t get ahead of threats. That’s why he built Fletch.

Bringing together a team of experts, he envisioned a solution that could allow companies to live ahead of threats. The machines handle the busy work and the experts handle the expertise.

“Fletch is built on a simple premise. The threat landscape is vast. And threat exposure is wider than most people realize. It’s impossible for any person or team to keep up with correlating the two. But it’s the perfect job for a sophisticated machine.”

 

Darien Kindlund

Darien Kindlund headshotDarien has spent the last two decades in cybersecurity, starting his career at the MITRE corporation. Currently he is Fletch’s VP of Technology and a founding team member.

Ever since his time at MITRE he’s dreamed about solving what he considers the top cybersecurity problems - how to live ahead of the cyber threats impacting your org daily. His first hand experience dealing with the pain points motivated him to make it his personal mission to improve how the industry tackles this important issue. 

Darien and his team craft the perfect marriage between the expert and the AI.  Here’s how they do it:

  1. Major Threats is built to automate the humanly impossible task of narrowing down the landscape to determine what matters most daily.

    How it’s done: Darien and team uses the Fletch AI engine to scan tens of thousand threat articles and hundreds of thousand indicators daily to quantify threats by criticality, maturity, and what technologies, geographies, and industries each threat is targeting right now. They then combine the findings with their expertise to determine the few that matter right now
     
  2. Your Data is built to tell our customers not only the threats in the landscape that are important, but what threats matter specifically to them at any given moment.

    How it’s done: Darien and his team teach Fletch’s AI engine to correlate log data, public data, and other APIs to create a comprehensive profile for each customer that covers their internal/external technologies, industries, and geographies.

    Then Fletch's AI engine organzies every company's unique data to pinpoint the holes across their technologies, industries, and geographies and prioritizes your vulnerability and malware alerts for you.

    The Fletch engine then takes it a step further by correlating its findings with the latest slate of Major Threats to tell customers what parts of their data a given threat is targeting at any given moment in your Correlated Threats.
     
  3. Threat Boards are built so that every customer could remediate threats fast without having to be experts on every threat.

    How it’s done: Darien and team combine the information Fletch’s AI captures on each threat with the expertise of his team to generate expert and universal advice, communications, and summaries for each threat at scale.h

 

And most importantly, as the Fletch engine does every task, Darien and his team constantly validates the results. And continuously refine the model's output so it continues to improve.

 

“Fletch is a product I have thought about for 20 years. Ever since my years at the MITRE corporation I’ve dreamed about the day it was possible to do what we are doing at Fletch.”

 

Meet Your Fletch Cybersecurity Advisors

 

Shane Starr

Shane Starr headshotShane is the Head of Sales and lead of the Fletch advisory team. He ensures that every team is supported in setting up, as they learn a faster and easier way to do cybersecurity.

Fletch is built to bring sophisticated technology to everybody so it’s cost effective and takes minutes to deploy.

It does a lot for you, equivalent to the most equipped, sophisticated team out there. Take 10 seconds to create your account to get your first insights. If you need a little TLC along the way, Shane and his team are here to help.

 

This includes getting your data connected, understanding mitigation advice, and anything else you need help with.

Contact your advisors by emailing team@fletch.ai.

 

“Our advisory team is at your disposal to help you get set up with Fletch. And understand how to live ahead of threats.You’re driving the car but we’re riding shotgun with you.”

 

 

Takeaway

When AI works with human experts, it brings out the best in both parties. 

The human experts provide the AI with the information it needs to perform tasks effectively. And guide and verify its outputs every step of the way. Then the AI takes the busy work that would take humans hours and turns it into seconds. This allows Fletch to be the most reliable and up-to-date source. 3-5 days before anyone else.

 

Join the Fletch waitlist to experience the capabilities of powerful AI backed by top notch human expertise.

 

Fletch CTA Banner - Get a Demo